Karla Delgado is the Division’s Systems Advocate. As the System Advocate, she oversees constituent services and serves as the Division’s public information officer, hearing officer, and legislative liaison. Her role includes listening to the public about their experience and concerns with Nevada’s child welfare, children’s mental health, juvenile justice, and victim services programs; review the information and determine the best way to move forward for a reasonable outcome. She also responds to media requests for records, interviews, and agency statements. Karla joined the Division in 2006 and has held many positions during her time with DCFS. Karla began as an Administrative Assistant in the area of child welfare and promoted to a Social Services Specialist II and III in foster care, child fatality, independent living, and quality assurance/quality improvement programs before becoming the Systems Advocate in 2015.
Karla received a bachelor’s degree in Business Administration from the University of Nevada, Reno.