DCFS Leadership

Cindy Pitlock is the Administrator for the Division.
Cindy has earned the degree of Doctor of Nursing Practice and is an Advanced Practice Registered Nurse/Certified Nurse Midwife with a clinical specialty in full-scope women’s health. She is also a medication-assisted treatment provider serving those with opioid dependence disorder.
She holds a Public Policy Certificate from the National Institute for Lobbying & Ethics, and an Executive Leadership Certificate from Cornell University. She also serves as the President of the Nevada Advanced Practice Nurses Association, guiding the membership through legislative, policy, and practice issues. She has enjoyed participating in the shaping of students at all levels of practice through instructorship and clinical mentorship with the Nevada System of Higher Education.
Her professional interests include lateral violence/workplace incivility, improving access to care for high-risk and underserved populations, the legislative and regulatory process, and advanced communication issues. She most recently joined the leadership team from the Division of Public and Behavioral Health as the APRN for Community Health Services.

Email: c.pitlock@dcfs.nv.gov 

Jennifer Ouellette is the Deputy Administrator over fiscal services, information technology services, the grants management unit, and victim services.
Jennifer has extensive experience providing financial and economic advisory services while employed by PricewaterhouseCoopers and Applied Analysis, and later as an independent consultant specializing in public policy reform. More recently, she was employed with the Nevada Legislative Counsel Bureau’s Fiscal Analysis Division where she served as the analyst for the Division of Public and Behavioral Health. Jennifer then transitioned into the role of Director for the Nevada Governor’s Office of the Western Interstate Commission for Higher Education, where she led the program’s restructure.
Jennifer earned her Bachelor of Science (B.S.) in Business Administration, Finance, from the University of Nevada, Las Vegas, and her Master of Accounting (MAcc) from the University of Southern California.

Email: JOuellette@dcfs.nv.gov

Dr. Domonique Rice is the Deputy Administrator of Quality and Oversight, leading the Division's teams focused on systems improvement and quality assurance including the Child Welfare Family Programs Office, the Children's Mental Health Planning and Evaluation Unit, the Juvenile Justice Programs Office, and DCFS' Systems Advocate.

Dr. Domonique Rice earned her Bachelor of Science (B.S.) in organizational leadership from Wright State University, her Master of Science (M.S.) in Marriage and Family Therapy from Capella University, and her Doctor of Philosophy (Ph.D.) in Advanced Studies in Human Services from Walden University.

She has extensive experience in the following settings: Private practice, community-based services, state adult corrections, state psychiatric forensic hospitals, and state juvenile corrections. Dr. Rice has experience providing client-centered therapeutic services to clients from all walks of life which includes individual, couples, and family therapy. She has experience working with clients apart of the LGBTQIA population, polyamorous couples, and same-sex couples.

She is board-certified trained at the National Board of Forensic Evaluators, Inc. which provided her with specialized training to become a Certified Forensic Mental Health Evaluator, Certified Child Custody Evaluator, and Certified Forensic Behavior Analyst.

More recently, she was employed with the State of Ohio Department of Youth Services on a full-time basis and was responsible for developing and implementing policies, procedures, clinical, administrative, and assessment services specific to family engagement, severe mental illness, and developmental disability population, trauma-informed care, and human trafficking agency oversight.

Email: drice@dcfs.nv.gov 

Susie Miller is the Deputy Administrator over Residential Services for the Division of Child and Family Services. Residential Services include both Mental Health treatment facilities and Juvenile Justice correctional facilities. Susie has worked for the Division in a variety of positions for the last 20 years, most recently the Clinical Program Manager ll over Wraparound Services in Southern Nevada, Oasis residential treatment program and the Medical Clinic in Southern Nevada. Her interaction with the correctional population began with her first job in Nevada at the Home of the Good Shepherd, a residential program for delinquent youth.

Susie graduated with a bachelor's degree from Indiana University of Pennsylvania and got her master's degree from the University of Nevada Las Vegas. She is a Licensed Marriage and Family Therapist in the state of Nevada.

Email: smiller@dcfs.nv.gov

Karla Delgado is the interim Deputy Administrator of Community Services and oversees Rural Region Child Welfare, Youth Parole, Children's Mobile Crisis Response Team, Children's Clinical Services, and Wraparound in Nevada. Karla joined the Division in 2006 and has held many positions during her time with DCFS. Karla began as an Administrative Assistant in the area of child welfare and promoted to a Social Services Specialist II and III in foster care, child fatality, independent living, and quality assurance/quality improvement programs before becoming the Systems Advocate in 2015.

Karla received a bachelor’s degree in Business Administration from the University of Nevada, Reno.

Email: Kdelgado@dcfs.nv.gov

The System Advocate oversees constituent services and serves as the Division’s public information officer, hearing officer, and legislative liaison, which includes listening to the public about their experience and concerns with Nevada’s child welfare, children’s mental health, juvenile justice, and victim services programs; review the information and determine the best way to move forward for a reasonable outcome. The Systems Advocate also responds to media requests for records, interviews, and agency statements. 

Email: systems.advocate@dcfs.nv.gov