DCFS Leadership

Leadership at DCFS

Ross Armstrong

Ross Armstrong

Administrator

Ross Armstrong is the Administrator for the Division of Child and Family Services. He previously worked as Deputy Administrator of Juvenile Services with the Division of Child and Family Services. Prior to joining the Department of Health and Human Services, Ross represented the legal interests of Nevada children and families as a Deputy Attorney General with the Office of the Attorney General. With the AG's office, he prosecuted misdemeanor and felony crimes specializing in domestic violence, sex offenses, and child sexual abuse in Nye, Esmeralda, and Mineral counties.


Ross graduated from the University of Nevada, Reno in 2007 with a bachelor's degree in economics. He then went on to graduate with his law degree from Willamette University College of Law in Oregon in 2010, and he is a current member of the State of Nevada Bar Association. He advised We The People teams at Hug (Reno) and Reed (Sparks) high schools in 2013 and 2011, advising teens in citizenry and Constitution competitions. Ross is a longtime adviser for the Boy Scouts of America and himself earned the honor of Eagle Scout in 2000.

Cindy Pitlock

Cindy Pitlock

Deputy Administrator of Community Services

Cindy Pitlock is the Deputy Administrator of Community Services and oversees Rural Region Child Welfare, Youth Parole, Children’s Mobile Crisis Response Team, Children’s Clinical Services, and Wraparound In Nevada.
Cindy has earned the degree of Doctor of Nursing Practice and is an Advanced Practice Registered Nurse/Certified Nurse Midwife with a clinical specialty in full-scope women’s health. She is also a medication-assisted treatment provider serving those with opioid dependence disorder.
She holds a Public Policy Certificate from the National Institute for Lobbying & Ethics, and an Executive Leadership Certificate from Cornell University. She also serves as the President of the Nevada Advanced Practice Nurses Association, guiding the membership through legislative, policy, and practice issues. She has enjoyed participating in the shaping of students at all levels of practice through instructorship and clinical mentorship with the Nevada System of Higher Education.
Her professional interests include lateral violence/workplace incivility, improving access to care for high-risk and underserved populations, the legislative and regulatory process, and advanced communication issues. She most recently joined the leadership team from the Division of Public and Behavioral Health as the APRN for Community Health Services.

Email: c.pitlock@dcfs.nv.gov 

Mandi Davis

Mandi Davis

Deputy Administrator

Mandi Davis is the Deputy Administrator of Administrative Services and oversees the Division’s Fiscal Services, Information Technology Services, and Grants Management Unit. Ms. Davis joined the Division in 2018 and has worked for the State of Nevada for 20 years in both the Executive and Legislative branches. Prior to joining the Division, Ms. Davis worked for the Legislative Counsel Bureau’s Fiscal Analysis Division where she served as the Program Analyst for the Aging and Disability Services Division and the Division of Health Care Financing and Policy. She has also worked for the Division of Public and Behavioral Health and the Department of Employment, Training, and Rehabilitation in various financial and management analyst positions after beginning her career in state service with the Public Utilities Commission.

Ms. Davis is a Certified Public Manager and earned a Bachelor of Science in Business Administration from the University of Phoenix.

Email: mandi.davis@dcfs.nv.gov

Dr. Domonique Rice

Dr. Domonique Rice

Deputy Administrator

Dr. Domonique Rice is the Deputy Administrator of Quality and Oversight, leading the Division's teams focused on systems improvement and quality assurance including the Child Welfare Family Programs Office, the Children's Mental Health Planning and Evaluation Unit, the Juvenile Justice Programs Office, and DCFS' Systems Advocate.

Dr. Domonique Rice earned her Bachelor of Science (B.S.) in organizational leadership from Wright State University, her Master of Science (M.S.) in Marriage and Family Therapy from Capella University, and her Doctor of Philosophy (Ph.D.) in Advanced Studies in Human Services from Walden University.

She has extensive experience in the following settings: Private practice, community-based services, state adult corrections, state psychiatric forensic hospitals, and state juvenile corrections. Dr. Rice has experience providing client-centered therapeutic services to clients from all walks of life which includes individual, couples, and family therapy. She has experience working with clients apart of the LGBTQIA population, polyamorous couples, and same-sex couples.

She is board-certified trained at the National Board of Forensic Evaluators, Inc. which provided her with specialized training to become a Certified Forensic Mental Health Evaluator, Certified Child Custody Evaluator, and Certified Forensic Behavior Analyst.

More recently, she was employed with the State of Ohio Department of Youth Services on a full-time basis and was responsible for developing and implementing policies, procedures, clinical, administrative, and assessment services specific to family engagement, severe mental illness, and developmental disability population, trauma-informed care, and human trafficking agency oversight.

Email: drice@dcfs.nv.gov 

Susie Miller

Susie Miller

Deputy Administrator
Susie Miller is the Deputy Administrator over Residential Services for the Division of Child and Family Services. Residential Services include both Mental Health treatment facilities and Juvenile Justice correctional facilities. Susie has worked for the Division in a variety of positions for the last 20 years, most recently the Clinical Program Manager ll over Wraparound Services in Southern Nevada, Oasis residential treatment program and the Medical Clinic in Southern Nevada. Her interaction with the correctional population began with her first job in Nevada at the Home of the Good Shepherd, a residential program for delinquent youth.

Susie graduated with a bachelor's degree from Indiana University of Pennsylvania and got her master's degree from the University of Nevada Las Vegas. She is a Licensed Marriage and Family Therapist in the state of Nevada.

Email: smiller@dcfs.nv.gov
Karla Delgado

Karla Delgado

Systems Advocate

Karla Delgado is the Division’s Systems Advocate. As the System Advocate, she oversees constituent services and serves as the Division’s public information officer, hearing officer, and legislative liaison. Her role includes listening to the public about their experience and concerns with Nevada’s child welfare, children’s mental health, juvenile justice, and victim services programs; review the information and determine the best way to move forward for a reasonable outcome. She also responds to media requests for records, interviews, and agency statements. Karla joined the Division in 2006 and has held many positions during her time with DCFS. Karla began as an Administrative Assistant in the area of child welfare and promoted to a Social Services Specialist II and III in foster care, child fatality, independent living, and quality assurance/quality improvement programs before becoming the Systems Advocate in 2015.

Karla received a bachelor’s degree in Business Administration from the University of Nevada, Reno.

Email: Kdelgado@dcfs.nv.gov

Mark Stavis

Mark Stavis

Information Technology Manager
Mark Stavis is the Information Technology Manager for the Division of Child and Family Services. Mark joined DCFS in June 2021. As the IT Manager, Mark oversees all Information Services of DCFS. Mark brings 24 years of experience to DCFS from both federal and state governments. Previously, Mr. Stavis was the Network Manager for the State of Wyoming Department of Enterprise Technology Services and has also served as a leader in the military where he retired from the Army National Guard with 26 years of service.

Mark earned a Bachelor of Science in Information Technology Management from the American Military University.

Email: mstavis@dcfs.nv.gov