Systems Advocate

The Nevada State Legislature established the Systems Advocate Unit in 2003. The System Advocate assists constituents in regard to their complaints and concerns regarding the programs that the Division oversees. These complaints and concerns may come directly to the Systems Advocate Unit, the DHHS Director’s Office or from the Governor’s Office.
The Systems Advocate also serves as the Division’s Public Information Officer, Public Record Request Officer, Legislative Liaison and Division Hearing Officer.

    File a Complaint

    To file a complaint please call using the numbers listed below.
    The Clark County Department of Family Services call 866-780-9541 or view the Ombudsman’s website
    The Washoe County Human Services Agency call 775-337-4500
    The DCFS Rural Counties call 775-684-4453

      Report Suspected Child Abuse or Neglect

      Please do not make reports of suspected child abuse or neglect to the Systems Advocate Unit, to make a confidential report call:

      702-399-0081 for Clark County (Las Vegas area)
      775-785-8600 for Washoe County (Reno and surrounding area)
      833-803-1183 for all the other counties
      911 to report to your local law enforcement agency and if it is an emergency

        DCFS Program Locations and Phone Numbers

        Public Record Request

        Click here for more information on how to make a public record request.

          Click here to request child abuse/neglect history – Central Registry checks.

            Contact Systems Advocate

            Karla Delgado
            Phone: (775) 684-4413
            Fax (775) 684-4455
            • SA Kids X3